Jitter over the WAN

Unanswered Question
Jun 18th, 2007

What is an acceptable Jitter Rate for an SLA with a service provider?

MY provider is saying that they will guarantee that jitter will not go

above 10 milliseconds and it will be measured in 5 minute intervals.

This is an MPLS network and we will run IP voice over this network.

What amount of Jitter can cause voice communication problems? Is it 8

milliseconds?

Thank You for any responses, all responses are greatly appreciated.

Have a wonderful day.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Chris Deren Mon, 06/18/2007 - 07:27

Acceptable jitter is anything less than 30 ms, so 10 ms is pretty good (tyical SLA).

HTH,

Chris

Actions

This Discussion