Jitter over the WAN

Unanswered Question
Jun 18th, 2007
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What is an acceptable Jitter Rate for an SLA with a service provider?

MY provider is saying that they will guarantee that jitter will not go

above 10 milliseconds and it will be measured in 5 minute intervals.

This is an MPLS network and we will run IP voice over this network.

What amount of Jitter can cause voice communication problems? Is it 8


Thank You for any responses, all responses are greatly appreciated.

Have a wonderful day.

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Chris Deren Mon, 06/18/2007 - 07:27
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Acceptable jitter is anything less than 30 ms, so 10 ms is pretty good (tyical SLA).




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