Duplicate user in ACS 3.3 database

Answered Question
Jun 18th, 2007

I am using ACS to authenticate mac addresses. This is on an appliance. I created a user with the user name and password as the mac address and now it is listed twice! I can delete one entry but not the other. What can I do to clear this out of the database?

I have this problem too.
0 votes
Correct Answer by Jagdeep Gambhir about 9 years 5 months ago

Hi ,

Please use the dbcompact command via the serial console to fix it.

Here is the link for steps for running dbcompact.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacsapp/csa

pp33/install/admap.htm#wp1058379

That should fix it.

Regards,

Jagdeep

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