Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
329
Views
0
Helpful
1
Replies

Call Recording with W2K vs XP

alebrasseur
Level 1
Level 1

‎06-18-2007 12:34 PM - edited ‎03-14-2019 12:57 AM

My client running the Supervisor Desktop on W2K can only record (and play back) agents running the Agent Desktop on XP.

Any advise will be very much appreciated.

Thank you.

Labels:
0 Helpful
1 Reply 1

Not applicable

‎06-27-2007 05:33 AM

Do you mean that the monitoring is not working? Make sure that there is no layer 3 switching between the phones being Monitored and the VoIP server.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents