06-18-2007 12:34 PM - edited 03-14-2019 12:57 AM
My client running the Supervisor Desktop on W2K can only record (and play back) agents running the Agent Desktop on XP.
Any advise will be very much appreciated.
Thank you.
06-27-2007 05:33 AM
Do you mean that the monitoring is not working? Make sure that there is no layer 3 switching between the phones being Monitored and the VoIP server.
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