06-18-2007 09:40 PM - edited 03-14-2019 12:57 AM
Need assistance in understanding the recording files format. For example:
200706071022460000111309John.Smith.To.Raw
yyyymmddhhmmss??????xxxxAgentID.direction.RAW
where xxxx is the agent extension followed by the agent ID. Just trying to figure out if those middle 6 digits represent anything. Any assistance is greatly appreciated. Thank you.
06-22-2007 11:57 AM
The naming convention used for
Where
sequentially starting from 00000 every time a recording of that agent is made
during that session.
06-22-2007 10:45 PM
Hi,
Is it mandatory to have the voice gateway on the same network where the call is being recorded. What if my voice gateway is located at service provider end.
Thanks
02-16-2008 06:44 AM
Is it posible to change this naming convention?
Regards,
Vlaho
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