VPN logging intermittent issue

Unanswered Question
Jun 19th, 2007
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Details of Vpn setup:


1 Cisco Vpn client 4.8

2 Pix 506e firewall

3 Authentication through windows 2003 server


The Vpn setup was functioning smoothly until last couple of days. Currently we are facing following problem:


This is exactly what happens when users face Vpn connectivity issue:


When they start the VPN Client it prompts for user name & password,

after entering them following message appears:


1 contacting security gateway at x.x.x.x

2 authenticating user...

3 contacting the security gateway at x.x.x.x

4 secure vpn connection terminated locally by the client.

Reason 413: user authentication failed.


Then gets disconnected by itself. This happens only randomly.


When tried to ping x.x.x.x it works.


*****Please check for line no. 38 & 39 in the attachment which is the log file



Please help me out to fix the issue.


Thanks & Regards,

Sudhir



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jeff.cherpeski Mon, 07/30/2007 - 08:01
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I am having a user with the same problem, and still can't get it to work. Did anyone come up with a solution?

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