I'm trying to figure out if it is possible to have a softkey or service that will change the "TFTP Server 1" ip address setting and then reboot the phone so that the change takes effect.
Our company is moving from IPCC 6 and Call Manager 3.3 to a Genesys contact center and Call Manager 4.2. While the migration is taking place, we have agents that will need to switch back and forth between the two contact centers(and thus, Call Manager clusters). We'd rather not have to supply two phones and having the users switch TFTP server ip addresses themselves has got to be a last resort...
Any help or suggestions are appreciated.