I'm trying to set up a script for a site that has a DID range which will play a standard welcome message before sending the call direct to a particular extension. But im not entirely sure what i need to use in the script to get the desired effect.
At the moment the customer has a reception number 99999900 which will go to IVR and check business hours then send the call to the reception number.
So on top of this if someone calls 99999922 it will play the welcome message and then forward the call to ext 222.
Cant anyone suggest the best way to go about this?