Currently running version 4.0 (4) SR01_Build 029 & CCM 4.1(3).
I have added a new device profile on our CallManager and add a new directory number.
I have added a new user and associated this user with the new device profile leaving No ICD Extension blank.
I have then logged on to the CRS and noted that after around 24 hours the new users appear within application admin/resources within the CRS.
At this point I try and assign skills to the agents and receive the following error ' error while handling the input request - backup '.
Googling the error message indications point to a failure on the BARS backup. It may have corrupted the LDAP directory which prevents any new changes.
When you log on to BARS the status of it shows error ' unable to process archive component: com.cisco.archive.impl.component.cluster.ClusterArchiveComponent; nested exception is: com.cisco.archive.ArchiveException: Failed to load cluster bootstrap from LDAP; nested exception is: com.cisco.config.util.ConfigComponentException: Could not load configuration; nested exception is: com.cisco.wfframework.repository.RepositoryException: Could not establish connection to any LDAP server.
At this point I looked at the Event Viewer and noted the following error message' No free connection control blocks - connection refused this indicates that the maximum number of simulatenous TCP/IP has been reached.
Any ideas why/what to do barr restarting CTI manager service on the CCM?