I keep getting the following message when trying to add Users in the Agent Workstation (using the User List):
"Unable to save your changes made to the NT login account: NT domain account operation failed!
Operation: add a user to a global group
The group name could not be found"
Anybody knows what group name is expected?
I already have a group called ICM. Do I need another one?
Also, nothing happens when I try to login the domain administrator in WebView - Not even an error telling me that the username or the password is wrong. I get presented with the login page again. I have created the registry keys to allow the administrator to login as specified in the documentation, but this did not help. I think this is related to the first issue.
I am running Cisco ICM version 6.
Any suggestion would be appreciated.