IPCC Express recovery

Unanswered Question
Jun 20th, 2007


I am having a IPCC Express setup and have lost the username/password to login into Appadmin login page. Can anyone tell me the password recovery procedure for this one ?



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bwilmoth Wed, 06/27/2007 - 10:10

The inital user ID is Administrator, the password is ciscocisco. After the intial setup, this username and password is no longer valid. During the intial setup, the system prompts you to select a CallManager user as administrator.

You may reset that users password from CallManager admin page.

Lucas Phelps Sun, 11/02/2008 - 07:13

On version 5:

1) Go to Start, run, type 'cet' on the UCCX Server. This will launch the Configuration Object Editor.

2) Browse to: com.cisco.crs.cluster.config.AppAdminSetupConfig in the left hand pane.

3) Right click the row on the right and hit modify. Then select the 'com.cisco.crs.cluster.config.AppAdminSetupConfig' tab.

4) Change the setup state to: FRESH_INSTALL and hit OK

5) Log into the CRA App Admin page with the default username (may be case sensitive): Administrator and password: ciscocisco


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