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CUE 2.3 auto-attendent

a.rayen83
Level 1
Level 1

‎06-20-2007 08:58 AM - edited ‎03-14-2019 10:11 PM

hi, please i have a problem with the auto-attendent, i have changed the welcome vocal messages an all the other (AABuisnessopen....), the problem that in the end, the old message comes after. i want delete it.

also with my new message( that i have already regitred), when i press 1 for other service(to dial a number for exemple), i have another old message, and i want to change this message also. Thanks a lot. i hope that i have explained well the problem.

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Markus Schneider
Cisco Employee
Cisco Employee

‎06-20-2007 11:04 AM

In the canned script, those prompts are played before the (system) menu prompt, which isn't customizeable. They are intended to just provide a welcome announcement, but not a full menu. You'd have to do this via a custom script. For help with that, you can send an email to ask-cue-editor@external.cisco.com with your CUE version.

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a.rayen83
Level 1
Level 1
In response to Markus Schneider

‎06-20-2007 04:30 PM

Thanks, i will send a mail.

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