Unanswered Question
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Overall Rating: 5 (2 ratings)
Ginger Dillon Wed, 06/20/2007 - 15:20

Hi -

Make sure the schedule you have created is applied to the call handler or Unity subscriber(s). You might check the schedule to see that you have it configured as you want. You also need a Closed greeting recorded and enabled, otherwise the Standard will play by default all hours - all days.


Ginger Dillon Thu, 06/21/2007 - 12:13

Hi -

On the call handler Profile web page, there will be a field called Active Schedule. Click the black down arrow to select the schedule you have created. Save the call handler. Once the schedule is applied and a Closed greeting recorded and enabled, the Closed greeting will play during the OFF hours you have indicated.

Regards, Ginger

rob.huffman Fri, 06/22/2007 - 05:02

Hi Ginger,

As always, your posts are the most helpful! 5 points for your continued excellence :)

Take care,



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