I have an Ip phone 7941G [ver 7.0(3)] which whenever someone calls and I lift the handset, it's not connected then I have to push the "answer" just to talk to the caller.
Have some experienced it? I checked all settings & they are ok.
can someone recommend how to troubleshoot it?
Do you have "term41.default.loads" in the tftp directory, and are you using dhcp for the phone ?
If yes to both question, try the factory reset:
power off phone. press and hold # while powering off. release # when led flashes in pattern. Press in sequence: 1 2 3 4 5 6 7 8 9 * 0 #.
Phone should comepletely reset and load the latest firmware.
Hope this helps, please rate post if it does!