Cisco Unity Express Call Detail Record

Unanswered Question
Jun 21st, 2007

I am running Cisco Unity Express 2.3. Is there anyway I can export the CDR an run some of my own reports on it?

I have this problem too.
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thomuff Thu, 06/21/2007 - 09:21

Does this help? I found the statement below in the Cisco Unity Express Design guide under Network Infrastructure Considerations

Call Detail Records

There is no information specific to Cisco Unity Express captured in call detail records (CDRs). CDRs are produced by the call control engine, either Cisco CME or Cisco CallManager.

dougmccandless Thu, 06/21/2007 - 09:47

Thanks for the info. Maybe I didn't make clear what I needed. In Cisco Unity Express I need to get the information in the Call History. Thanks in advance.

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