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Cisco Unity Express Call Detail Record

dougmccandless
Level 1
Level 1

‎06-21-2007 08:18 AM - edited ‎03-14-2019 10:12 PM

I am running Cisco Unity Express 2.3. Is there anyway I can export the CDR an run some of my own reports on it?

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thomuff
Level 3
Level 3

‎06-21-2007 09:21 AM

Does this help? I found the statement below in the Cisco Unity Express Design guide under Network Infrastructure Considerations

Call Detail Records

There is no information specific to Cisco Unity Express captured in call detail records (CDRs). CDRs are produced by the call control engine, either Cisco CME or Cisco CallManager.

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dougmccandless
Level 1
Level 1
In response to thomuff

‎06-21-2007 09:47 AM

Thanks for the info. Maybe I didn't make clear what I needed. In Cisco Unity Express I need to get the information in the Call History. Thanks in advance.

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