DHCP discover sent but router doesn't reply

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I'm a little puzzled here, I have a guy with a brand new laptop that can't pick up a dhcp address from the Cisco router but he can if he plugs into his little wireless network router. I had him take another machine on the Cisco network and do a release / renew which suceeded ok. With Wireshark running we can see the address 0.0.0.0 sending out 4 discover packets but there is never any reply from the router. Does anyone have any ideas or router troubleshooting commands I can use?

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glen.grant Thu, 06/21/2007 - 17:21
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What is he actually plugged into on the network a switch ?

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