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MobilityManager1.2 - No 'Pickup' softkey available

cjrchoi11
Level 1
Level 1

-CCM5.0.4, MM1.2

I'm testing the 'Mobile connect functionality'. 'Desk Phone Pickup' is okay but problem on 'Remote Destination Phone Pickup'.

when I press 'Service' button and 'Mobile Connect', display the message 'Mobile Connect Feature Enabled: YES' with <Exit> softkey only. No 'Pickup' softkey. checked 'Enable Cellular Phone Pickup=yes'

Any idea why?

Thanks in advance,

1 Reply 1

cjrchoi11
Level 1
Level 1

The MM user disappear for an unknown reason.. re-create the user and able to see the 'Pickup' softkey. I need to check why the user gone..

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