ACD agent can't change into Ready mode

Unanswered Question
Jun 24th, 2007

When I try to make "Ready" in my IP phone, I find the following error message.

"You cannot change to Ready state while your phone is out of service. Other agent states are available."

But, I check my IP phone is normal. I can ring it from outside.

I have this problem too.
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mike.lo Mon, 06/25/2007 - 00:39

I can sovled it by restart the CTI manager service.

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