06-24-2007 11:55 PM - edited 03-14-2019 12:59 AM
In CTIOS Toolkit Agent Desktop, to transfer the call either u have to enter or select the telephone number from the drop down list, is there any way to use agent names or agent IDs to transfer the call ?
06-28-2007 06:06 AM
Can any one help us in this regard.
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