Small brokerage firm soon to have CM5.1 (currently has CCME 4.0.3) and they need to use Call Park. However, they have a tendancy to place a call on park and lose track of what number its parked at.
With CCME, placing the Call Park numbers on the side car and setting it up as a monitor line will show what Call Park numbers have calls on them. However, we could not get this to work in our lab with CallManager 5.1. If this doable without Attendant Console? They do not want AC.