Restoring a Cisco ACS Windows 3.3 to a applicance acs 3,3 problem

Answered Question
Jun 25th, 2007
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Hi,


I have currently built an ACS appliance and am trying to restore the current config and database on the windows box. When i start the restore on the ACS appliance it says it is restoring but it is still doing this an hour later. Then when i reboot the box i get a invalid admin connection message and have to reset it using the cd.


Has anyone come across this?


How did you resolve it?


Cheers


Kev

Correct Answer by Jagdeep Gambhir about 10 years 4 weeks ago

Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?


If you try from another computer do you get same message ?



~JG

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rochopra Mon, 06/25/2007 - 07:49
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Make sure you are running similar version of ACS on windows and appliance


run following command on windows box

csutil -q -d -n -l


then take backup and

then restore backup on ACS appliance

Correct Answer
Jagdeep Gambhir Mon, 06/25/2007 - 07:50
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Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?


If you try from another computer do you get same message ?



~JG

kevinhobson2000 Tue, 06/26/2007 - 00:37
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It would appear that the access-policy was blocking the restore.


Thanks for the help.


Regards


Kev

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