Restoring a Cisco ACS Windows 3.3 to a applicance acs 3,3 problem

Answered Question
Jun 25th, 2007

Hi,

I have currently built an ACS appliance and am trying to restore the current config and database on the windows box. When i start the restore on the ACS appliance it says it is restoring but it is still doing this an hour later. Then when i reboot the box i get a invalid admin connection message and have to reset it using the cd.

Has anyone come across this?

How did you resolve it?

Cheers

Kev

I have this problem too.
0 votes
Correct Answer by Jagdeep Gambhir about 9 years 5 months ago

Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?

If you try from another computer do you get same message ?

~JG

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rochopra Mon, 06/25/2007 - 07:49

Make sure you are running similar version of ACS on windows and appliance

run following command on windows box

csutil -q -d -n -l

then take backup and

then restore backup on ACS appliance

Correct Answer
Jagdeep Gambhir Mon, 06/25/2007 - 07:50

Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?

If you try from another computer do you get same message ?

~JG

kevinhobson2000 Tue, 06/26/2007 - 00:37

It would appear that the access-policy was blocking the restore.

Thanks for the help.

Regards

Kev

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