Restoring a Cisco ACS Windows 3.3 to a applicance acs 3,3 problem

Answered Question
Jun 25th, 2007
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Hi,


I have currently built an ACS appliance and am trying to restore the current config and database on the windows box. When i start the restore on the ACS appliance it says it is restoring but it is still doing this an hour later. Then when i reboot the box i get a invalid admin connection message and have to reset it using the cd.


Has anyone come across this?


How did you resolve it?


Cheers


Kev

Correct Answer by Jagdeep Gambhir about 9 years 9 months ago

Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?


If you try from another computer do you get same message ?



~JG

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rochopra Mon, 06/25/2007 - 07:49
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Make sure you are running similar version of ACS on windows and appliance


run following command on windows box

csutil -q -d -n -l


then take backup and

then restore backup on ACS appliance

Correct Answer
Jagdeep Gambhir Mon, 06/25/2007 - 07:50
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Kevin,

Was there any security set on windows backup ie "Allow all IP addresses" to connect for Admin user ?


If you try from another computer do you get same message ?



~JG

kevinhobson2000 Tue, 06/26/2007 - 00:37
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It would appear that the access-policy was blocking the restore.


Thanks for the help.


Regards


Kev

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