Hunt pilot and unity

Unanswered Question
Jun 25th, 2007

hi,

i need a help with unity!

1) currently i have a hunt pilot 7000 with broadcast on extension 100 and 101.

when both did not answer, i want to be forwarded to voice mail.

a) Either to 7000 voice mail (i donno how)

b) To both extensions (100 and 101, may using alternate extension also i donno how to do it)

c) I read somewhere that i can broadcast it as well. I donno how

thanks and Good day

I have this problem too.
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thomuff Mon, 06/25/2007 - 11:36

You create a subscriber with the extension of 7000. Once you create the subscriber, find the subscriber and select the subscriber once found, Under this subscriber, find alternate extension which will be listed to the left Enter extension 100 in 1 and 101 in 2 and make sure to click the save button. That should work for you. Let me know if you have any further help.

waynetall Mon, 06/25/2007 - 12:06

on hunt pilot 7000 configuration page, set hunt noan & busy to VM pilot. This will make the 7000 as final redirect number.

use 100 and 101 as member of hunt group 7000.

make sure don't use 100/101 as the phone's main number, use them as secondary or third number on the phones ( this will gurantee when you press the vm button, the phone call will not go into vm 7000 box.)

create a subscriber, number as 7000. In alternate extension config page, input 100 and 101.

when a call to 7000, (I assume you want this way )will first ring 100, then 101, noan or busy will go to 7000's VM.

from 100 or 101 phone, press the 100 button, then press vm button, you will go into 7000 vm.

Hope this can help.

twissam Wed, 06/27/2007 - 09:55

thanks all are intresting and i will try them.

The thing is that i am stuck with a hunt pilot of 7000 that rings on both ext 100 and 101 (incoming calls).

i might try to see what will happens if i use the last suggested solution.

may be also i will use the no coverage and check the prefered check box on the Hunt pilot

Good day

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