7911 display

Unanswered Question
Jun 26th, 2007

Does anyone know if displays for 7911 telephones can be purchased?

As we don't have handset maintenance I thought I'd look into supporting them ourselves. The most common handset faults are broken displays and faulty handset cords. We have bought in some Cisco handset cords but would like to have a stock of displays so that we can repair phones to a certain degree ourselves.

If it helps, there is a small sticker on the back of the display that reads: EDT ES50775FR 06 101*A0

I have this problem too.
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mchandak Tue, 06/26/2007 - 03:19

Display for this phone is not available. Only way to get a broken phone relaced is from Cisco. The Phones either have to be covered under a contract or warranty for it to be replaced by Cisco.

planetmaker Tue, 06/26/2007 - 05:42

Yes and like I said, "As we don't have handset maintenance I thought I'd look into supporting them ourselves"

The number of phones which become faulty is very small therefore it is not justified to have handset maintenance. The options are to fix the faulty phones ourselves or get the customer to replace them at a cost.

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