06-26-2007 03:06 AM - edited 03-03-2019 05:36 PM
Is it another method than sh ver? Running sh ver, does nor report the system serial nr,and i need that for TAC supp,
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06-26-2007 04:27 AM
06-26-2007 03:36 AM
Unfortunately the 2600 series do not report the chassis serial number with any command
All the new ISR routers and switches report the chassis serial number in the "sh inventory" command.
BTW if you have the contract ID, you should be able to raise a TAC case
Narayan
06-26-2007 04:02 AM
Thanks both of you. Well i dont need it only for a TAC case, but more for a SLA against a wendor. We are running IOS 12.2 so sh inv is not available.
I would here what Cisco wants from me on this one.
06-26-2007 04:04 AM
Hi,
Totally agree with Narayan, "show inventory" is not even available for the 2600 series.
HTH,
Mohammed Mahmoud.
07-02-2007 03:08 AM
Try:
show diag | include Chassis
06-26-2007 03:41 AM
HI,
"show inventory" will display the product inventory history.
Pls refer the above Link for the same.
PLS Rate if HELPS
Best Regards,
Guru Prasad R
06-26-2007 04:07 AM
Guru,
The command is available as a part of the new IOS feature.
But when you use this command on a 26xx, it will show the processor ID and not the chassis serial number.
HTH
Narayan
06-26-2007 04:19 AM
So there is not actually a System Ser Nr in these routers?
06-26-2007 04:27 AM
Yes it has one but you need physical access to see it :-)
Narayan
06-26-2007 04:55 AM
OK, then i have to walk 200 m :-) Ok i'l give you all a 2 ones for this, fair?
/alf
06-26-2007 05:10 AM
This is a nice tool to find the location of the physical serial number on your equipment:
http://tools.cisco.com/Support/CPI/index.do
Great to use if you have sites with no IT staff and you need to direct someone to pull serial numbers off your gear.
06-26-2007 08:18 AM
Yup, good old fasion way of walking to the router and looking at the sticker with SN on it.
Also, if you have your order/delivery lists saved, then you can get SN's from there.
06-26-2007 08:25 PM
HI Narayan,
Thanks for Info. But, i was trying to locate the Device Model / IOS Version that Supports "show inventory" command.
But no results found. Thanks again for Info.
Best Regards,
Guru Prasad R
06-27-2007 05:35 AM
From what I have seen show inventory is just a cleaned up version of show diag. I believe they report basically the same information. What has changed is that the chassis serial number is now being reported instead of the motherboard serial number.
07-02-2007 05:01 PM
Dear Amrtinsen,
I think by using the "sh diag" command you able to see the serial number including the chassis, and the WIC as well.
thanks.
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