7921 and the corporate directory

Unanswered Question
Jun 26th, 2007

Our customer is reporting that when the corporate directory is accessed from a 7921 wireless phone and a blank search is done, the first 31 entries are displayed on the screen, however the "next" softkey does not deliver the next entries. Any ideas? Software version is 1.0(2)

I have this problem too.
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Anonymous (not verified) Mon, 07/02/2007 - 06:08

Could you please update us on wgat version of CCM are you using ?

vilpatel3 Mon, 10/29/2007 - 21:31

I found this weird but we are using Cisco call manager 5.1 & when I hit next it does display rest of the directory but number on phone screen reset to 1 rather than 32 so if you do not pay attention to name,it can trick you.I hope this help you.

joemccann Tue, 10/30/2007 - 05:33

Thanks. Actually Cisco found a bug in their software. A new release is due out in late November.

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