Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
593
Views
3
Helpful
5
Replies

7921 and the corporate directory

joemccann
Level 1
Level 1

‎06-26-2007 05:28 AM

Our customer is reporting that when the corporate directory is accessed from a 7921 wireless phone and a blank search is done, the first 31 entries are displayed on the screen, however the "next" softkey does not deliver the next entries. Any ideas? Software version is 1.0(2)

Labels:
0 Helpful
5 Replies 5

Not applicable

‎07-02-2007 06:08 AM

Could you please update us on wgat version of CCM are you using ?

0 Helpful

joemccann
Level 1
Level 1
In response to

‎07-02-2007 06:14 AM

CCM version 4.2(3)

0 Helpful

joemccann
Level 1
Level 1
In response to joemccann

‎08-09-2007 05:47 AM

Actually 4.2(3) sr2b

0 Helpful

vilpatel3
Level 1
Level 1
In response to joemccann

‎10-29-2007 09:31 PM

I found this weird but we are using Cisco call manager 5.1 & when I hit next it does display rest of the directory but number on phone screen reset to 1 rather than 32 so if you do not pay attention to name,it can trick you.I hope this help you.

0 Helpful

joemccann
Level 1
Level 1
In response to vilpatel3

‎10-30-2007 05:33 AM

Thanks. Actually Cisco found a bug in their software. A new release is due out in late November.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents