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cdr table in the database showing emplty

ganeshraghuram
Level 1
Level 1

‎06-26-2007 06:30 AM - edited ‎03-14-2019 10:16 PM

Hi

We have installed the cdr and assigned it to a subscriber but still the cdr in the database is empty.Is there any service parameter or enterprise parameter to be enabled.The ccm ver we are running is 4.2(3).

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ganeshraghuram
Level 1
Level 1

‎06-26-2007 06:32 AM

Also are the attached doc for the snapshot.

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ganeshraghuram
Level 1
Level 1
In response to ganeshraghuram

‎06-26-2007 06:59 AM

Also as per the doc given below.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml#cause2

I have enabled the things mentioned as given in cause 2.Except for

1 It says the call manager is standalone but we have a pub and sub.But i am not sure how to get the cluster id.

2 Local cdr path is the default as mentioned.

3 Cdr unc path is hostname/CDR.

Do services need restart after the changes?

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