I must say that having only a global option for controlling how the phones pick up multiple lines is a pain in the butt. I'm pretty new to Cisco's vision of VoIP, but I can't believe that other people don't have the same problem as I do with this.
I've got some areas that want the off-hook to answer any of the defined lines, and I've got other areas that want off-hook to answer the prime-line.
Does anyone have an idea as to when, or if, Cisco plans to offer the "Always use prime line" feature as a per-device option?
Are there any known workarounds?