push2phone for 7960 is not displaying message

pmaurelia · ‎06-26-2007

I am running the push2phone app in Apache using the JSP page. Weird thing is happening. we have 7960 and 7970 phones. on the 7960 the tone plays notifiying the user that a message is coming, but the message never appears. The 7970 is the opposite. The message appears on the 7970 but no tone plays. Any ideas?

stephan.steiner · ‎06-27-2007

what CiscoIPPhoneExecute are you pushing, what is each phone's response, what are your phone loads and have you tried resetting the phones?

pmaurelia · ‎06-27-2007

Thanks for the quick response Stephan. I am running the push2phone out of the samples as is, except for the userid/pwd and adding the https boolean to the IPAddressProvider().

Each 7960 plays the "Play:chime.raw", but does NOT show the attention.gif.

Each 7970 shows the message and the attention.gif but does NOT "Play:chime.raw".

I have reset the phones a million times and our phone loads are not huge at all.

Thanks again for any insight you can offer.

pmaurelia · ‎06-29-2007

I was wondering if anyone had any ideas? Thanks all.

pmaurelia · ‎07-03-2007

Hmm, it seems that either I haven't added enough information or whatever else. Has anyone had problems with this? I think it's a phone setting issue, who knows.