extension mobility & call pickup

Unanswered Question
Jun 26th, 2007


We want to use extension mobility but we face a problem with call pickup.

Is there a possibility to connect the call pickup group to the device and not to the user device profile?

please help,

p.s. we use callmanager 4.0(2a)

I have this problem too.
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ebreniz Tue, 07/03/2007 - 06:16

Use one of these two workarounds to resolve this issue:

Remove the extension mobility and shared line from the phone, add the call pickup group and then add back the shared line and extension mobility.

Add the call pickup group before you add any other settings to the phone.


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