I configured my CiscoWorks LMS station to send email alerts. The problem I am having is that I am only able to send internal emails, when I configure the CiscoWorks to send emails to external email accounts (like hotmail, gmail or any other external domain) the alerts never arrive. I belive the problem is in the email server but I want to enable some debugs on the ciscoworks to check if the communication with the email server is fine. I know there is an option but I don't know what is the correct debug I need to turn on.
Do you have any suggestions?