First call is finished when incoming call is answered

Unanswered Question
Jun 28th, 2007

I have the following problem:

- When the operator of the company dial a external number (it receive the ringback tone) and it receive a incoming call (and answer),

the first call (outgoing call - in state ring out) is finished.

My CallManager server is CCM5.1 and the gateway to PSTN is H.323 (PSTN signalling is R2 digital).

This is a normal issue or is a problem?

Tks,

Ronaldo Gama

I have this problem too.
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s.jankowski Wed, 07/04/2007 - 07:20

Check if you have added more the one time slots in the controller.

ds0-group 1 timeslots 1-15 type r2-digital

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