dcMacClient , dcmasterservicelog Error message

Unanswered Question
Jun 28th, 2007

I noticed these errors while looking for a config sync problem.

They just started on June the 10th. I also see the dcmaservice log is not showing successful config fethes from that date on, but the jobs are showing successful and the configs are being collected.

What is it?


[ Thu Jun 28 16:20:44 EDT 2007 ],ERROR,[Ajp13Processor[9009][1]],com.cisco.core.mice.cam.InternalErrorException: Unable to authorize user:

dcmaservice log:

[ Sun Jun 10 20:30:13 EDT 2007 ],ERROR,[Thread-259],com.cisco.nm.rmeng.genericarchive.ArchiveUtils,close,268,Exception during closejava.sql.SQLException: JZ0S2: Statement object has already been closed.

I have this problem too.
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Joe Clarke Thu, 06/28/2007 - 13:14

I'm betting that is a device not configured in ACS, and the second error is benign.

Joe Clarke Fri, 06/29/2007 - 10:05

This is a cosmetic bug, then. Some user tried to perform a task, and an exception was encountered trying to authorize that user for the given task. The error should have contained the username, but it contains the ACS server instead. This can be debugged to get more useful information, but the process is tricky, and you will need to work with TAC to do it.


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