I am trying to configure Auto Attendant using my CUE and using the default prompt. The "Dial by name" option in the AA is not working.
I have users created in my CUE as well as their mailboxes. But when any caller call this AA and press 2 for option Dial by name, he is asked to enter the first name and last name. But after giving this inputs, the system says a message like " system can not find the name of the person you have entered".
Can anyone help me find if I am missing anything here ?