CCM Login

Answered Question
Jul 1st, 2007
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The user of the account that was used to log into ccm has been removed unknowingly. the other user do not have permissions to administer the admin page. Is there a way to access ccmadmin? Or is there a way to create an account directly in the SQL DB to get around this?


Thanks

Correct Answer by eug-c about 9 years 10 months ago

Hi,


I assume you are using MLA for this so have a look at this link.


It shows you how to disenable the MLA so that you can re configure the MLA user.

But I guess you need to know the original password used during the CCM installation.


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800e1691.shtml#newtopic


HTH,

:)

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