CCM Login

Answered Question
Jul 1st, 2007

The user of the account that was used to log into ccm has been removed unknowingly. the other user do not have permissions to administer the admin page. Is there a way to access ccmadmin? Or is there a way to create an account directly in the SQL DB to get around this?

Thanks

I have this problem too.
0 votes
Correct Answer by eug-c about 9 years 6 months ago

Hi,

I assume you are using MLA for this so have a look at this link.

It shows you how to disenable the MLA so that you can re configure the MLA user.

But I guess you need to know the original password used during the CCM installation.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800e1691.shtml#newtopic

HTH,

:)

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