CCIE Voice IPCC express

Unanswered Question
Jul 2nd, 2007


i am wondering which part is needed for the CCIE voice in regards to IPCC express.

1) Standard, enhaned or premium.

2) Within the IPCC what do i need to know, like scripting for instance or agent queuing, etc...

Good day

I have this problem too.
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Chris Deren Mon, 07/02/2007 - 03:25

1) Enhanced

2) Know how to configure the subsystems, integrate with CCM, and you have to be proficient with scripting. Don't expect anything crazy though.


twissam Mon, 07/02/2007 - 03:46

thanks a lot for your help

what about CAD, CSD, queue management, etc...

Good day

twissam Mon, 07/02/2007 - 05:31

Also my big concern is about DB integration.

Good day

thisisshanky Mon, 07/02/2007 - 05:32

Giving a lot of information about this would be violating the NDA. Expect basic IPCC Express functionality being tested.

Also, DB integration will be "too crazy".

twissam Mon, 07/02/2007 - 06:09

Thanks for your help.

My only need is to know what to study, i agree with you that it is related to NDA but i need the topics within IPCC express enhanced as you know it is huge (like the DB for instance)

Thanks for your help as always appreciated.

Good day


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