Cisco Network Assistant doen't list Port Settings

Unanswered Question
Jul 2nd, 2007

Hello!

In 'Cisco Network Assistant' i'm not getting a list of interfaces in (Configure/Ports) "Port Settings". Does anyone know this problem and also know the solution?

I'm using a Catalist 4506, four Catalyst 3524-XL and six Catalist 3548-XL. Cisco Network Assistant 5.1 (v4 previously) is installed to control them but no show in the Port Settings... listing on any of them. I'm getting port settings on individual ports but i also want to work with the list. Can anyone help me? (it worked before)

Regards,

Bas Rijsdijk

I have this problem too.
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aborole Mon, 07/02/2007 - 06:20

This could be due to some runtime exception in the code. To check, open Java console by clicking key "F2" when CNA window has focus - if you see exception thown in the Java console then that would be a bug an the reason why you do not see any ports listed in the dialog.

bassie123 Tue, 07/03/2007 - 00:32

Hi,

Thanks for the responce.

This is the result what i am getting when i first want to list the port settings from a 'Catalyst 3548-XL' followed bij getting a list from from a 'Catalyst 4506'. (the 3548 is much older than the 4506) Different than i told before, i'm getting results from the 'Catalyst 4506'(last 3 lines) and no results from the 'older' 'Catalyst 3524-XL' and 'Catalyst 3548-XL';

++: DEBUG: Tue Jul 03 10:13:26 CEST 2007 : CLIEngine: Executed: http://10.172.10.22/exec/show/html/port/l2/command/show/interface/$port/flow-control/CR

++: DEBUG: Tue Jul 03 10:13:26 CEST 2007 : CLIEngine: Executed: http://10.172.10.22/exec/show/interfaces/status/CR

++: DEBUG: Tue Jul 03 10:13:28 CEST 2007 : CLIEngine: Executed: http://10.172.10.22/exec/show/running-config/CR

++: DEBUG: Tue Jul 03 10:13:30 CEST 2007 : CLIEngine: Executed: http://10.172.10.22/exec/show/html/port/l2/command/show/interface/$port/switchport/priority/default/CR

java.lang.ClassCastException: java.lang.String

at com.cisco.cpnm.features.defn.port.ui.DeviceHandlerWithStatusData.checkInUseRowIndex(DeviceHandlerWithStatusData.java:54)

at com.cisco.cpnm.features.defn.port.ui.DeviceHandlerWithStatusData.getName(DeviceHandlerWithStatusData.java:61)

at com.cisco.cpnm.features.defn.port.ui.DeviceHandlerImpl.getAdminTableRows(DeviceHandlerImpl.java:107)

at com.cisco.cpnm.features.dsbu.c3500.port.Series2900and3500DeviceHandler.getAdminTableRows(Series2900and3500DeviceHandler.java:200)

at com.cisco.cpnm.features.dsbu.c3500.port.Series2900and3500DeviceHandler.loadAdminTable(Series2900and3500DeviceHandler.java:305)

at com.cisco.cpnm.features.dsbu.c3500.port.C2900and3500PortConfigUi$PortStatusTask.setTableMirrors(C2900and3500PortConfigUi.java:271)

at com.cisco.cpnm.features.dsbu.c3500.port.C2900and3500PortConfigUi$PortStatusTask.updateMirrorFromDevice(C2900and3500PortConfigUi.java:131)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:585)

at com.cisco.cpnm.frmwrk.gen.wd.WDContainer.updateMirrorFromDevice(WDContainer.java:592)

at com.cisco.cpnm.frmwrk.gen.wd.WDWidget$2.run(WDWidget.java:1166)

at java.lang.Thread.run(Unknown Source)

++: DEBUG: Tue Jul 03 10:13:33 CEST 2007 : BatchTransmitter: Executed: CSW_40 show interfaces status

++: DEBUG: Tue Jul 03 10:13:33 CEST 2007 : BatchTransmitter: Executed: CSW_40 show running-config

++: DEBUG: Tue Jul 03 10:13:34 CEST 2007 : CLIEngine: Executed: http://10.172.254.254/exec/show/interface/flow/CR

Are the older switches not supported?

Thanks in advance!

Best regards,

Bas Rijsdijk

aborole Tue, 07/03/2007 - 06:43

As seen in the console exception, this is a bug. It should be fixed in the next CNA release (5.2)

bassie123 Tue, 07/03/2007 - 06:57

Ok?, thanks. I'll check the website regularly...

Best regards, Bas Rijsdijk.

bassie123 Fri, 08/03/2007 - 00:55

Hello again,

I just downloaded release 5.2 and installed it. The problem persists. Any ideas?

Regards,

Bas Rijsdijk

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