Logging out an agent from IPCC Express Server

Unanswered Question
Jul 2nd, 2007

Guys - Customer would like to log out automatically any agent who are logged but in a not ready state for periods longer than 10 minutes.

Has anyone tried anything like this.

I have this problem too.
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mikechristensen Wed, 10/10/2007 - 11:51

I am currently trying to find a way to do this as well. I do not have ICM and from what I have discovered so far, there is no built-in functionality for this in IPCC. I am running IPCC Express 4.0(4)SR01 and CCM 4.2(3)SR2b.

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