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IPCC call recording

chris.damore
Level 1
Level 1

Can someone point me to a link that describes how call recording works in IPCC?

Thanks!!

Chris

1 Reply 1

lpezj
Level 7
Level 7

Chris,

Take a look to the link above (Cisco IPCC Express SRND for version 4.0):

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf

Take a look in pages 32 and 81, though all the guide is pretty good.

Hope this helps,

Juan Luis

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