07-03-2007 08:22 AM - edited 03-14-2019 10:23 PM
Hello to everyone! This is my firs post!
I have this problem under a Cisco CallManager 5.1.2.1000-11 with Attendant Console 5.1(1):
When I want to transfer a call, sometimes the previous number entered appears in the "Enter Number" field.
The problem is that, even if I delete the number and I enter a new one, it appears again at the beginning of the entered number, so I have to delete the first digits and then press quickly the Enter key to begin the transfer (sometimes I'm not so quick, so the previous number appears again, with the result that the dialed is obviously wrong).
This abnormal behavior implies an obvious waste of time (and patience...).
Is there a way to remove this autocomplete feature or, at least, to avoid the abnormal behavior described above?
Thanks in advance for your help!
07-09-2007 10:21 AM
Try disabling auto complete from the Agent PC.
07-11-2007 09:45 AM
If you mean the Internet Explorer Autocomplete function, it is disabled.
Otherwise, where can I find the right autocomplete I have to disable?
Thanks!
07-27-2007 02:40 AM
Other ideas?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide