07-03-2007 09:14 PM - edited 03-14-2019 10:23 PM
Hi,
Can someone explain why IP Phone failed to send digits to Call Manager. I have IP Phones which cannot place a call, but can receive a call. When user dial digits, it's stuck in silent state and no ringback tone heard.
I tried to reinsert the IP Phone to the CCM but that is useless. Anyone have the same problem ? Thanks.
Wiyandi
07-03-2007 09:39 PM
does it keeps silent then after the interdigit is timed out (15 sec by default) u hear a busy tone?
what gateway do u have? whats ur protocol?
for pri do the show isdn status
sometimes it just needs to do reset this gateway from CCM
hth
/majdi
07-03-2007 10:55 PM
What I mean by silent is absolutely no tone heard, even a busy tone. It happens to all calls from the phone, not restricted to PSTN call only.
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