UNITY 4.05 error

Unanswered Question
Jul 5th, 2007
User Badges:

I'm noticing that when new user are setup in unity, sometime the email address does not created in exchange. when this happen user can't get receive voicemails. could someone explain to me why this happening and what I can do to prevent it.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (2 ratings)
rhugo Fri, 07/06/2007 - 06:28
User Badges:
  • Bronze, 100 points or more

This could be several things to look at, mostly Exchange / AD related.

1) Check to make sure you have Exchange SP2 or any of the latest service packs / patches for your Exchange server

2) Try adding a test account, go to the Global Catalog server and force an AD replication

3) Could be that the accounts take some time to get replicated if there is a Domain or Enterprise policy causing problems

4) While adding the test account, monitor Event Viewer and see if it spits out any errors.

5) As a last resort, you could try rerunning Permission Wizard again


Rob Huffman Sat, 07/07/2007 - 05:30
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Robert,

Very well thought out answer here! 5 points for this great work :)

Take care,



This Discussion