07-05-2007 11:44 AM - edited 03-14-2019 10:25 PM
I loaded a client version of Attendant Console on a users PC. When you login to the program you should be able to see the phone associated with the program in the Call Control area with a picture of a phone. We get a question mark and an error that says you can not have a shared line. I know the DN's for the phone are not shared and have associated the user with the ac in the global directory.
Do you have any other ideas?
07-12-2007 07:51 AM
Attendant phones can share lines with other attendants or non-attendants.
07-13-2007 01:06 PM
Do you have the proper CTI port set up for the phone?
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