fail to logout from CCMadmin page

Unanswered Question
Jul 5th, 2007

I am trying to delet a phone from my phone list in my CCM 5.04 but I fail since the phone use by some one "Log in".When I try to log out this user using CCMadmin web page I get this error:


Error occurred while retrieving information from database. [378] Device EM not enabled.



The CCM nWhcih I use is: 5.0.4.2000-1


Any advice.....





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