07-06-2007 07:49 AM
Hello,
I get the HTTP Status 500 - Internal Server Error when trying to access the package map for RME. Common Services > Device Update > Resource Manager Essentials.
The content of the error message is: type Exception report
message Internal Server Error
description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.
exception
java.util.NoSuchElementException
at java.util.StringTokenizer.nextToken(StringTokenizer.java:259)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.getPackageMap(Unknown Source)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.perform(Unknown Source)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:457)
at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:576)
at java.lang.Thread.run(Thread.java:534)
Any ideas appreciated.
Solved! Go to Solution.
07-10-2007 09:48 AM
Sorry, typo. New file is attached. Note: you may get a log4j error running this, but that is harmless.
07-06-2007 08:11 AM
Please post your NMSROOT/lib/classpath/com/cisco/nm/xms/psu/conf/tag.properties file.
07-09-2007 10:22 AM
07-09-2007 12:10 PM
Please attach NMSROOT/setup/rme.info, cm.info, cmf.info, cdone.info, dfm.info, cvw1.info, nmim.info, and ipm.info.
07-10-2007 05:47 AM
07-10-2007 06:00 AM
These look okay. You must have a bad package map. Unfortunately, from this log snippet, I cannot see which map file may be problematic. Therefore, I will need to see them all. Please post all PackageMap.map files under NMSROOT/www/classpath/com/cisco/nm/xms/psu/maps.
07-10-2007 07:50 AM
07-10-2007 08:52 AM
Your RME device and package maps are corrupt. These files cannot be easily repaired, so they will need to be regenerated. Run the attached CMD file as a local Administrator to regenerate these files (note: you should first delete the originals).
There should be no output, and when it completes, the rmePackageMap.map and rmeDeviceMap.map should be back.
07-10-2007 09:44 AM
Getting the message "The system cannot find the path specified." when running the .cmd file; is there something I should be tweaking in that file?
07-10-2007 09:48 AM
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