can't verify image, upgrade trouble

Unanswered Question
Jul 6th, 2007

Trying to upgrade a c6k sup720 to IOS s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

After et upgrade the switch keep hanging at:

Autoboot executing command: "boot disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin"

Loading image, please wait ...

I'm able to do a md5 verify on the image (verify /md5) but not "verify /ios":

Router#verify /md5 disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

[cut] (disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin) = e3a5218f5d5ac45ac63f459f863da367

Router#

Router#verify /ios disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

Router#

I have tried several other images all with the same result: the switch just won't boot :-(

What could be wrong?

regards,

Borge Brunes

Univ. of Tromso

I have this problem too.
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Suryakant Shant Sat, 07/07/2007 - 14:48

Do you mean only this image is not booting or the switch is not booting up with any image?

If none of the image is booting, get the switch in rommon and get below command outputs. Let's verify if the boot variables are set correctly and if the switch can read disk0 and bootflash.

- set

- dir disk0:

- dir bootflash:

bbrunes Sat, 07/07/2007 - 15:30

Hi sshant,

The switch is booting correct from the "fabricimage" s72033-psv-mz.122-17d.SXB11a.bin

I can't get the requested info in rommon state because right now I'm workin from home, but here's the info from the box right now:

Router#dir sup-bootflash:

Directory of sup-bootflash:/

1 -rw- 41123924 Apr 26 2007 02:52:01 -07:00 s72033-psv-mz.122-17d.SXB11a.bin

65536000 bytes total (24411948 bytes free)

Router#dir bootflash:

Directory of bootflash:/

No files in directory

65536000 bytes total (65536000 bytes free)

Router#dir disk0:

Directory of disk0:/

1 -rw- 83574820 Jul 7 2007 16:15:26 -07:00 s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

128579584 bytes total (45002752 bytes free)

Router#show boot

BOOT variable = disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin,12;sup-bootflash:,1

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

Standby is up

Standby has 458752K/65536K bytes of memory.

Standby BOOT variable = disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin,12;bootflash:,1

Standby CONFIG_FILE variable =

Standby BOOTLDR variable =

Standby Configuration register is 0x2102

Router#sh ver

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-PSV-M), Version 12.2(17d)SXB11a, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2006 by cisco Systems, Inc.

Compiled Thu 13-Apr-06 04:03 by kehsiao

Image text-base: 0x40020FBC, data-base: 0x41C98000

ROM: System Bootstrap, Version 12.2(17r)S4, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-PSV-M), Version 12.2(17d)SXB11a, RELEASE SOFTWARE (fc1)

Router uptime is 1 day, 8 hours, 42 minutes

Time since Router switched to active is 1 day, 8 hours, 41 minutes

System returned to ROM by bus error at PC 0x41D56464, address 0x0 at 16:24:02 PDT Thu Apr 26 2007 (SP by power-on)

System image file is "sup-bootflash:s72033-psv-mz.122-17d.SXB11a.bin"

cisco WS-C6509-E (R7000) processor (revision 1.3) with 458752K/65536K bytes of memory.

Processor board ID SMC1114009D

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from power-on

X.25 software, Version 3.0.0.

Bridging software.

2 Virtual Ethernet/IEEE 802.3 interface(s)

244 Gigabit Ethernet/IEEE 802.3 interface(s)

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Standby is up

Standby has 458752K/65536K bytes of memory.

Configuration register is 0x2102

Router#

Router#dir sup-bootflash:

Directory of sup-bootflash:/

1 -rw- 41123924 Apr 26 2007 02:52:01 -07:00 s72033-psv-mz.122-17d.SXB11a.bin

65536000 bytes total (24411948 bytes free)

Router#dir bootflash:

Directory of bootflash:/

No files in directory

65536000 bytes total (65536000 bytes free)

Router#dir disk0:

Directory of disk0:/

1 -rw- 83574820 Jul 7 2007 16:15:26 -07:00 s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

128579584 bytes total (45002752 bytes free)

Router#show boot

BOOT variable = disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin,12;sup-bootflash:,1

CONFIG_FILE variable =

BOOTLDR variable =

Configuration register is 0x2102

Standby is up

Standby has 458752K/65536K bytes of memory.

Standby BOOT variable = disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin,12;bootflash:,1

Standby CONFIG_FILE variable =

Standby BOOTLDR variable =

Standby Configuration register is 0x2102

Router#

regards,

Borge Brunes

Univ. of Tromso

bbrunes Sun, 07/08/2007 - 05:24

FYI:

I did an upgrade of ROMMON (both RP and RP), and now the switch are able to boot from disk0:s72033-advipservicesk9_wan-mz.122-18.SXF9.bin

The c6k is brand new, and it's BAD that Cisco shipped this box with OLD ROMMON software.

regards,

Borge Brunes

Univ. of Tromso

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