7931G update problem ! firmware problem ?

Answered Question

I get "error" when trying to update 7931G on the display, the phone keep rebooting couple of time before reverting to the built-in firmware.


built-in 7931G firmware:

term31.default

jar31sccp.8-1-0-90.sbn

cvm31sccp.8-1-0-90.sbn

cnu31.8-1-0-89.sbn

tnp.31.3-2-0-6.bin

dsp31.8-1-0-89.sbn


I am trying to load those file:


tftp-server flash:apps31.8-2-2ES1.sbn

tftp-server flash:cnu31.8-2-2ES1.sbn

tftp-server flash:cvm31sccp.8-2-2ES1.sbn

tftp-server flash:jar31sccp.8-2-2ES1.sbn

tftp-server flash:SCCP31.8-2-2SR1S.loads

tftp-server flash:term31.default.loads


telephony-service

load 7931 SCCP31.8-2-2SR1S


now i changed it for

load 7931 term31.default

(To keep the existing built-in firmware)


It does load all the file, but at the end the phone display "error" reset and retry to load them until it load with default firmware.


Am i missing something ? a file ? ...


Thanks !

Correct Answer by paolo bevilacqua about 9 years 11 months ago

Hi, I've recently upgraded a 7931 to SCCP31.8-2-2SR1S and there is no tnp file nor the phone request it during upgrade.

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paolo bevilacqua Fri, 07/06/2007 - 12:13
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Yes, it seems to me you are missing dsp31.8-1-0-89.sbn in the tftp-server commands.


Also to not clutter too much the root directory in flash, I keep the formware files in a separate directory, eg:


tftp-server flash:/phoneloads/jar31sccp.8-2-0-55.sbn alias jar31sccp.8-2-0-55.sbn


Hope this helps, please rate post if it does!

mickstevens Tue, 07/10/2007 - 04:25
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Guys, my .tar file doesn't contain the tnp.31.3-2-0-6.bin file & I can't find it on Cisco (or Google) could anybody sent it to me? Rgds, Mick.S

Correct Answer
paolo bevilacqua Tue, 07/10/2007 - 04:32
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Hi, I've recently upgraded a 7931 to SCCP31.8-2-2SR1S and there is no tnp file nor the phone request it during upgrade.

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