CAD - Number of clients in CSQ

Unanswered Question
Jul 6th, 2007
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Hi !


I'd like to show the number of Clients that are in agent's CSQ.. waiting to be handle by the agent..


Im thinking of showing this information inside CAD software, using SET ENTERPRISE CALL INFO...


Is it possible ? Will that information be refreshed ?


Thanks.

Andrei.

Brazil.

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Rob Huffman Sun, 07/08/2007 - 09:36
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