I have seen this article in many posts but it won't work in my senerio
It says Note: This option is only possible if the E.164 address is not already used for other purposes
I have a client that we installed 3 CCME routers and 2 of the 3 have a NM-CUE. I have set the number to be their 10 digit number and their E.164 number to be their 4 digit extension which is also the last 4 digits of their DID number.
How can I get the receptionist the ability to send a call directly to the users voice mail without ringing the phone?
I tried adding the number ahead of the extension and then the CFB and NA would go to the 5 digit number but that created an issue calling and getting voicemail from the remote sites so I went back to the 4 digit number.
Any thoughts would be great